Policy objective

Krishtee Technology India Private Limited respects your privacy and assures you that any information provided by you to Krishtee Technology India Private Limited is protected and will be dealt with according to this Policy and the applicable laws. To avail the services offered, you may have to provide certain information to us. This Policy provides the procedure followed by Krishtee Technology India Private Limited to gather, use, store, disclose and manage user’s personal data. Krishtee Technology India Private Limited only collects personal data for the purpose of verifying user accounts, maintaining the accounts of the users, completing transactions of the users and for analyzing user behavior and requirements.

What is included in personal data?

❖Sensitive Personal Data: ➢Account password ➢Financial information such as Bank account or credit card or debit card or other payment instrument details ❖Other Personal Information: ➢Name ➢Date of birth ➢Telephone number ➢Postal/Contact address ➢PAN number (as applicable) ➢The IP address of your computer, browser type and language. ➢The date and the time during which you accessed the site. ➢The address of the website which you may have used to link to any Website ➢Your photograph for testimonials and other promotions. ➢Such other information that is defined as sensitive personal data or information in law. You shall be entitled to update the information provided by you. Your information shall be updated subject to reasonable checks and confirmation by Krishtee Technology India Private Limited.

User Consents:

Consent for use of Sensitive Personal Data and Other Personal Information: All users of Krishtee Technology India Private Limited consent to the use of Sensitive Personal Data and Other Personal Information for the purpose stated in this policy. We restrict access of personal information to our employees, contractors and agents and only allow access to those who need to know that information in order to process it on our behalf. Users are entitled to withdraw consent for use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to us as the case may be. Withdrawal of consent of all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right to avail the services provided by Krishtee Technology India Private Limited. Withdrawal of consent shall not restrict the right of Krishtee Technology India Private Limited to use Other Personal Information for analysis of user data, subject to the condition that the Other Personal Information used in any analysis is not personally identifiable to any individual user.

Photographs once provided by you for marketing purposes gives Krishtee Technology India Private Limited irrevocable rights to use it and it is completely Krishtee Technology India Private Limited’s discretion to delete or not use it any further. Krishtee Technology India Private Limited may also use software applications for website traffic analysis and to gather statistics, used for advertising and for determining the efficacy and popularity of Krishtee Technology India Private Limited among others. Presently, Krishtee Technology India Private Limited is using display advertising and remarketing through Google Analytics, wherein third-party vendors including google, display our ads on sites across the internet and use first party cookies and third party cookies together to inform, optimize and serve ads based on visits of visitors to our website. Our visitors are free to opt out of Google Analytics for display advertising and customize google display network ads using ads preference manager.

Games of skill are legal, as they are excluded from the ambit of Indian gambling legislations including, the Public Gambling Act of 1867.

The game with the mobile app and name as Krishtee Technology India Private Limited deals only and only in skill level knowledge which includes superior knowledge, training, attention, experience and adroitness of the player shall be classified as a game of skill

By signing up on this Mobile App, you automatically agree that you are participating in a game of skill

Consent to use of Cookies:

What is a Cookie: A cookie is a small text file that uniquely identifies your browser. You understand that when you visit the Website, cookies may be left in your computer. The cookies assigned by the servers of Krishtee Technology India Private Limited may be used to personalize your experience on the Website. Additionally, cookies may also be used for authentication, game management, data analysis and security purposes. Cookies may also be assigned by the advertisers of Krishtee Technology India Private Limited when you click on any of the advertisements which may be displayed on any Website in which case such cookies are controlled by these advertisers and not Krishtee Technology India Private Limited.

Consent to email communication:

When you register your email address with Krishtee Technology India Private Limited, you agree to receive email communication from Krishtee Technology India Private Limited, entities specifically authorized by Krishtee Technology India Private Limited and other users. You also agree and acknowledge that when you use our referral program for referring someone, Krishtee Technology India Private Limited will send emails to such a person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent. Krishtee Technology India Private Limited may also access and store such information relating to your contacts to send invitations and other promotions to them periodically.

Data Security

We take appropriate security measures to protect against unauthorized access or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

Krishtee Technology India Private Limited has a comprehensive information security program and information security policies which contain managerial, technical, operational and physical security control measures adopted by Krishtee Technology India Private Limited for the protection of Sensitive Personal Data and Other Personal Information. Information gathered by Krishtee Technology India Private Limited is stored securely using several information security applications including firewalls. However, security is always relative and Krishtee Technology India Private Limited cannot guarantee that its security measures are absolute and cannot be breached. Data which is transmitted over the Internet is inherently exposed to security risks or threats. For instance, information transmitted via chat or email can be compromised and used by others. Therefore, Krishtee Technology India Private Limited cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any user availing the services of the Website.

When you register with Krishtee Technology India Private Limited, your account is protected by means of login information which includes a username and a password that is known only to you. Therefore, you should not provide your personal information to anyone whosoever and breach thereof constitutes violation of this Policy and can also result in closure of account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify Krishtee Technology India Private Limited. The Websites may contain links to other websites. Such websites are governed by their own privacy policies and Krishtee Technology India Private Limited does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites when you follow a link outside the Website.

You are advised to exercise caution in sharing any personal information with any third party that advertises on the Websites and Krishtee Technology India Private Limited shall not be responsible for such information provided by you on third party websites. Krishtee Technology India Private Limited has a policy of not sharing any personally identifiable information with anyone other than entities specifically authorized by Krishtee Technology India Private Limited which may include advertisers and sponsors of Krishtee Technology India Private Limited. However, Krishtee Technology India Private Limited may use your name, photo, Login ID and the state from where you are participating when announcing the results of any contests run on the Website. Such contests are further governed by terms and conditions which shall be available on the Websites as and when such a contest is run on any Website. Krishtee Technology India Private Limited conducts periodic analysis and survey of the traffic to www.RRummy.com for market research and advertising purposes.

Krishtee Technology India Private Limited reserves the right to share your registration information with Krishtee Technology India Private Limited appointed market research and advertising companies or firms from time to time for the said purposes. Krishtee Technology India Private Limited may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.

Data Retention policy

Krishtee Technology India Private Limited shall retain the information provided by the users for such period of time as is required to fulfil the purposes for which such information is collected, as outlined in this Privacy Policy, subject to such longer time periods of retention as may be required under any applicable laws.

Exclusions

Krishtee Technology India Private Limited may share Sensitive Personal Data and Other Personal Information if sharing of such information is necessary: to comply with legal processes or governmental request;to enforce the Terms of Service and this Privacy Policy;for prevention of fraud;for issues involving information security, or to protect: your rights;rights of Krishtee Technology India Private Limited; andrights of the general public.

Limitation of Liability

Krishtee Technology India Private Limited confirms that this Privacy Policy is only a description of its operation regarding user information. This Policy is not intended to and does not create any legal rights in your favour or in the favour of any other person. Krishtee Technology India Private Limited reserves the right to change this Policy at any time without giving you prior notice. The liability of Krishtee Technology India Private Limited shall be limited to removal of Sensitive Personal Data from the system of the Websites and removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of Krishtee Technology India Private Limited for all claims for damages pursuant to provisions of services on the Website, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Service.

Refund Policy

Refund, Return and Cancellation:

a) In the event, that there is an error i.e., technical glitch in the services provided by us, we may refund the entire amount, provided the reasons are genuine and proved after internal investigation by the company.

b) In case of exceptional circumstances such as recharge is successful but not received by the user/player, wherein the fault may lie with the payment gateway or from our side, we will refund within a reasonable amount of time.

c) Contact customer support via WhatsApp/e-mail/phone to raise your problem. Our support team will contact you immediately and resolve the problem in the shortest possible time.

d) In general, the refund will be settled in 3-5 working days, however, it might take several days depending on the complexity of the issues and after verification by our bank and payment gateway partner. We will try our best to create the best user experience for you.

e) Refund will not be processed if player/user violates game policy as mentioned in the “Terms of Service” and adopt various fraudulent means to exploit in the games.